Spa Problem Solver

Odors and Irritation

Pool Surfaces and Equipment

Water Color


Cloudy, Dull Water

Possible Cause: Dirty filter

Solution: Clean filter with a spa filter cleaner. Use Spa Selections® Spa Clarifier weekly to help the filter remove small particles that cloud water. Chemically clean filter each time the spa is drained and refilled or more often as needed.

Possible Cause: Water balance is incorrect

Solution: Test pH and alkalinity. Adjust pH levels using Spa Selections® Spa Increaser or Spa Decreaser and adjust alkalinity with an alkalinity increaser product.Each time the spa is refilled, adjust the pH to 7.2 - 7.8 and total alkalinity to 80 - 120 ppm.

Possible Cause: Excessive organic contaminants

Solution: Treat with Spa Selections® Non-Chlorine Shock Oxidizer to destroy contaminants. Treat with Spa Selections® Scum Remover to break down oily contaminants.Add a dosage of Spa Selections® Non-Chlorine Shock Oxidizer to shock oxidize and/or regenerate the bromine sanitizer. Add Spa Selections® Scum Remover weekly to prevent oily build-up. 

Possible Cause: High levels of suspended solids

Solution: Ensure filter cartridge is not worn or damaged. Use Spa Selections® Spa Clarifier to help filter remove small particles.Once a week or whenever the spa water appears cloudy, add Spa Selections® Spa Clarifier.